Terms of Use
Effective as of: December 01, 2024
Welcome to the Mobile Coupon Merchant website—an online platform created specifically for businesses and participating merchants. By using the website, including its mobile and touch versions, as well as any related electronic services made available to merchants (collectively referred to as the “Site”), you agree to these Terms of Use (“Terms”). These Terms serve as the guidelines for accessing and using the Site, and they apply to all business and merchant users. They include important legal information that should be reviewed carefully. Throughout these Terms, Mobile Coupon and its affiliates or subsidiaries (“Mobile Coupon,” “we,” “us,” or “our”) and merchants (“you” or “End User”) may be referred to individually as a “Party” and together as the “Parties.”
APPLICABILITY
These Terms of Use do not apply to any website, mobile or touch version, or electronic service used by individuals solely for personal, household, or family purposes. This includes individuals who purchase Mobile Coupon vouchers for personal use through mobilecoupon.com. Such use is governed by the Mobile Coupon consumer Terms and Privacy Statement.
IMPORTANT: THESE TERMS OF USE ARE MEANT TO SUPPLEMENT ANY EXISTING AGREEMENT(S) YOU HAVE WITH MOBILE COUPON. IF THERE IS A CONFLICT BETWEEN THESE TERMS AND ANY SUCH AGREEMENT(S), THE TERMS OF THE OTHER AGREEMENT(S) WILL TAKE PRECEDENCE.
ACCEPTANCE OF TERMS OF USE
Mobile Coupon manages and provides the Site. By accessing the Site, using any services available through it, or installing mobile or touch versions that provide access to its content or services, you agree to comply with these Terms of Use, along with any additional terms that may apply to specific programs you choose to participate in, as updated from time to time. IF YOU DO NOT AGREE TO THESE TERMS OF USE, YOU MUST STOP USING THE SITE AND REFRAIN FROM ACCESSING ANY MOBILE COUPON SERVICES AVAILABLE THROUGH IT.
PERMITTED USES
The Site is intended to inform prospective and existing merchant partners about how Mobile Coupon’s promotional and marketing tools can support businesses in effectively promoting their products and services to both new and returning customers through the Mobile Coupon platform. By using the Site, you confirm that
AVAILABILITY OF THE SITE
You understand and accept that access to the Site may occasionally be interrupted due to factors beyond our control. Although we make reasonable efforts to ensure the Site remains available, it may become temporarily inaccessible for various reasons, including routine maintenance. You acknowledge that interruptions, suspensions, or terminations of access may occur as a result of both internal and external circumstances. Mobile Coupon reserves the right, at its sole discretion, to restrict or revoke access to the Site or its services for any user or account at any time and for any reason.
OWNERSHIP OF THE SITE
All content and information available on the Site (the “Content”), along with the systems and infrastructure used to deliver it, are the proprietary property of Mobile Coupon and its partners. You agree not to alter, duplicate, share, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or resell any information, software, products, or services obtained through or from the Site.
TRANSMISSION OF INFORMATION
Since we do not control the security of the internet or the networks you use to access the Site or communicate with us, we are not responsible for the security of any information you transmit to Mobile Coupon or the Site during its transfer. Additionally, Mobile Coupon is not liable for any loss of data that may occur during transmission.
YOUR CONDUCT ON OUR SITES
The Site and all other websites operated by Mobile Coupon for End Users are considered private property (collectively referred to as the “Mobile Coupon Sites”). All interactions on these Sites must be lawful and comply with these Terms of Use. If your behavior (as determined solely by us) interferes with or limits another user's ability to use or enjoy any part of the Mobile Coupon Sites, we may restrict your access and take appropriate action.
PROHIBITED ACTIVITIES
THE FOLLOWING ACTIONS ARE STRICTLY PROHIBITED ON THE MOBILE COUPON Sites and are considered direct violations of these Terms of Use:
CHANGES TO THESE TERMS OF USE
We reserve the right to update or modify any portion of these Terms of Use at any time, as we determine appropriate or necessary. If any updates significantly impact how you use the Site or our services, we will notify you by posting a notice on the Site. These changes will become effective once they are posted. We recommend reviewing the Terms of Use periodically to stay informed about any updates. By continuing to use the Site after changes have been posted, you are agreeing to the revised Terms. We also retain the right to modify or discontinue any part of the Site or its features, including access requirements, at our sole discretion.
COPYRIGHT AND TRADEMARKS
All content found on the Mobile Coupon Sites is either the exclusive property of Mobile Coupon or used with proper authorization. ANY COPYING, DISTRIBUTION, TRANSMISSION, POSTING, LINKING, DEEP LINKING, OR OTHER MODIFICATIONS TO ANY PART OF THE SITE WITHOUT MOBILE COUPON’S PRIOR WRITTEN APPROVAL IS STRICTLY PROHIBITED. Violating this policy may lead to civil and/or criminal liability for infringing copyright, trademark, or other intellectual property rights.
The Mobile Coupon Sites feature copyrighted materials, trademarks, and proprietary content including, but not limited to, text, images, software, graphics, video, music, and sound. The entire content is protected as a collective work under U.S. copyright law. Mobile Coupon holds copyrights in how this content is selected, arranged, coordinated, and enhanced, as well as in its original contributions. You are prohibited from modifying, publishing, distributing, transferring, selling, or otherwise exploiting any part of the content unless expressly allowed by law or granted written permission by Mobile Coupon or the rightful owner. If redistribution or publication is permitted, you must maintain original author credits and copyright notices without alteration or deletion. Downloading material from the Site does not grant you any ownership rights.
“Mobile Coupon” is a trademark owned by Mobile Coupon, Inc. Any trademarks displayed on the Site are considered the exclusive property of Mobile Coupon unless licensed from another trademark holder, in which case such use benefits Mobile Coupon unless otherwise noted. These marks are not public domain.
You may not upload, share, or make available on the Site any content that is protected by copyright, trademark, or other proprietary rights without explicit permission from the rights holder. Mobile Coupon is not obligated to identify protected material on your behalf, and you are solely responsible for any legal issues that arise from unauthorized use of such material. By submitting content to any public area of the Site, you confirm that you have secured the necessary rights and grant Mobile Coupon a royalty-free, non-exclusive, perpetual, and irrevocable license to use, reproduce, adapt, publish, translate, distribute, and incorporate the material into other formats, in any form or media now known or developed in the future, worldwide. You also allow other users to view, save, or reproduce your content for their own personal use, and you authorize Mobile Coupon to edit, copy, and distribute your submitted content.
COPYRIGHT POLICY AND DMCA PROCEDURES
Mobile Coupon may terminate its relationship with any user who violates third-party copyrights.
If you believe content posted by an End User infringes your copyright, please submit a notice including the following details:
Contact information for Mobile Coupon’s DMCA Agent for notice of claims of copyright infringement is: Mobile Coupon, Attn: Project Director; 15694 112 Ave,Surrey BC V4N 1A6, Canada, Email: info@mobilecoupon.ca.
UNSOLICITED IDEAS
Mobile Coupon does not accept or review unsolicited ideas or proposals of any kind—whether submitted directly or through one of our employees or representatives. This includes, but is not limited to, ideas for new or improved products, services, features, branding, technologies, advertising strategies, marketing plans, or other promotional concepts. Please refrain from sending us any such ideas, materials, images, or content in any format (“unsolicited materials”).
DISCLAIMER OF WARRANTY
YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT YOUR USE OF THE SITE IS ENTIRELY AT YOUR OWN RISK. MOBILE COUPON, ALONG WITH ITS AFFILIATES, SUBSIDIARIES, EMPLOYEES, AGENTS, MERCHANTS, THIRD-PARTY CONTENT PROVIDERS, LICENSORS, OFFICERS, AND DIRECTORS, DOES NOT GUARANTEE THAT THE SITE WILL OPERATE WITHOUT INTERRUPTIONS OR ERRORS. FURTHERMORE, NO ASSURANCES ARE MADE REGARDING (I) THE OUTCOMES THAT MAY RESULT FROM YOUR USE OF THE SITE, OR (II) THE ACCURACY, RELIABILITY, COMPLETENESS, OR CONTENT OF ANY INFORMATION—INCLUDING BUT NOT LIMITED TO PRODUCT DESCRIPTIONS—SERVICES, PRODUCTS, OR VOUCHERS AVAILABLE THROUGH THE SITE. THE SITE AND ALL CONTENT, STATEMENTS, SERVICES, AND INFORMATION OFFERED ON OR THROUGH IT ARE PROVIDED STRICTLY ON AN “AS IS” AND “AS AVAILABLE” BASIS. MOBILE COUPON DISCLAIMS ALL WARRANTIES, CONDITIONS, AND REPRESENTATIONS, WHETHER EXPRESS OR IMPLIED, REGARDING THE OPERATION OF THE SITE, ITS CONTENT, STATEMENTS, AND ANY SERVICES OR PRODUCTS AVAILABLE THROUGH IT. THIS INCLUDES, BUT IS NOT LIMITED TO, IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE
LIMITATION OF LIABILITY
UNDER NO CIRCUMSTANCES SHALL MOBILE COUPON, ITS AFFILIATES, SUBSIDIARIES, OR ANY OF THEIR RESPECTIVE EMPLOYEES, AGENTS, MERCHANTS, PARTNERS, THIRD-PARTY CONTENT PROVIDERS, LICENSORS, OFFICERS, OR DIRECTORS BE HELD RESPONSIBLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES THAT MAY RESULT FROM YOUR USE OF THE SITE, THE CONTENT, STATEMENTS, OR OTHER INFORMATION PROVIDED ON IT, OR THE PRODUCTS OR SERVICES ACCESSED THROUGH THE SITE—OR FROM THESE TERMS OF USE."
COMMUNICATIONS AND MARKETING
Mobile Coupon may provide features on the Site that allow you to share opinions and participate in discussions through forums, message boards, chat rooms, discussion groups, or similar communication tools (collectively referred to as “Communities”). Mobile Coupon reserves the right—but is not obligated—to monitor content shared within these Communities at any time and for any reason. This includes ensuring compliance with these Terms of Use, enforcing any Site rules, or responding to legal requirements, regulations, or government requests. Additionally, Mobile Coupon may, at its sole discretion, remove any content it deems to be in violation of these Terms or otherwise inappropriate. Any opinions, comments, advice, ratings, or other content (“Statements”) submitted by you or other users in the Communities reflect the views of the individuals who posted them, not Mobile Coupon.
You may also be invited to request more information about Mobile Coupon’s services, sign up for newsletters, or submit inquiries by entering your business contact details on the Site. By doing so, you agree that we may use your contact details to fulfill your request. You also consent to Mobile Coupon—and third parties acting on our behalf—contacting you by phone, mail, or email with marketing content about our services, promotions, or those of our partners that we believe may interest you. Additionally, we may use your information to gather feedback, develop new offerings, or conduct market research.
COOKIES AND OTHER TRACKING TECHNOLOGIES
When you visit the Mobile Coupon Sites, we collect certain information automatically through technologies such as cookies, pixel tags, web beacons, browser tools, and server logs. These technologies help our systems, as well as those operated by our partners and service providers, communicate with your browser or device to track interactions and fulfill your requests.
The data gathered from these tools is stored both in web server logs and in cookies saved on your computer or mobile device. These cookies are then sent back to our servers during subsequent visits. Depending on the technology used, cookies may be set and managed by Mobile Coupon, our partners, or third-party service providers.
For instance, when you browse our Sites, we and our service providers may place cookies on your device. These cookies help us recognize you during future visits, tailor your experience based on your preferences and behaviors, and detect fraudulent activity. A cookie is a small file stored in your browser that records details such as your preferences, account data, and usage behavior. Some cookies include unique identifiers that link your on-site activity to your Mobile Coupon profile or previous interactions with the Site.
Cookies come in two types: “session” cookies, which are temporary and typically deleted when you close your browser; and “persistent” cookies, which remain stored on your device and help us remember information like your user ID or language settings between visits.
Pixel tags and web beacons are tiny images embedded in web pages or emails. They notify us or our service providers when specific actions—like opening an email or visiting a page—are taken. These tools help us assess the effectiveness of our communications and improve our Site features and promotions.
We collect a wide range of technical details using these technologies, such as your device type, operating system, browser type, language preference, country, time zone, and domain. Your browser typically provides this data automatically. We also log IP addresses, which uniquely identify your device on the internet. Additionally, we may track the websites you visited before and after using our Site if your browser shares that information.
In most cases, the information gathered is non-personal and used to enhance the Site’s performance, analyze usage trends, and better understand how users interact with our platform. If your device permits, we may also automatically receive location data.
Mobile Coupon partners with third-party advertising companies to display ads for us on other sites and to help us measure and improve the effectiveness of our marketing campaigns. These companies may collect data about your visits to our Site and others, including your IP address, browser type, and internet service provider, using cookies, clear gifs, and similar tools. This information may be used to deliver personalized advertising and better understand user behavior across platforms. Please note that Mobile Coupon is not responsible for the cookie policies or tracking technologies used in third-party ads. We recommend reviewing those third parties’ privacy policies to learn more about how your data is collected and used.
THIRD-PARTY WEBSITES
The Site may include links to external websites that are operated by parties not affiliated with Mobile Coupon. These links are provided solely for your convenience and do not imply that Mobile Coupon endorses or approves of the content on those sites. We make no representations about the accuracy, reliability, or privacy practices of such third-party websites and expressly disclaim any responsibility for them. If you choose to visit any third-party sites, you do so at your own risk.
PUBLIC STATEMENTS
You acknowledge and agree that any messages, comments, or content you post in the Site’s discussion areas (“Statements”) are public and not private. Anyone, including those who do not use Mobile Coupon’s services, may view your Statements. You should not include personal information (as defined in our Privacy Statement) in your posts. Mobile Coupon does not monitor or endorse any Statements shared in public forums and disclaims all liability related to user-generated content, including any offensive or inappropriate material. All content you post is considered non-confidential.
CONTENT LICENSE
When you post Statements or other content in the Site’s community areas, you grant Mobile Coupon a free, non-exclusive, irrevocable, perpetual license to use, reproduce, modify, publish, edit, translate, display, perform, and distribute that content—on its own or as part of other works—using any media or technology, whether existing now or developed in the future. This license also includes the right for Mobile Coupon to sublicense the content at multiple levels. The license applies without geographic or time restrictions and extends to any lawful use, including marketing, advertising, and research.
INDEMNITY AND RELEASE
You agree to defend and indemnify Mobile Coupon, its affiliates, and their officers, directors, employees, and agents against all claims, liabilities, and expenses (including legal fees) arising from: (a) your products or services offered through Mobile Coupon; (b) any Statements you post; or (c) your violation of these Terms of Use. You are fully responsible for your interactions with customers and other users of the Site. To the extent allowed by law, you also release Mobile Coupon from any liability related to your products or services, your conduct, your compliance with applicable laws, or the behavior of other merchants or users—whether online or offline.
GOVERNING LAW AND JURISDICTION
Any disputes related to these Terms of Use or your use of the Mobile Coupon Sites or services will be governed by the laws of the Province of British Columbia and the federal laws of Canada, without reference to any rules regarding conflicts of laws or choice of law principles. Both you and Mobile Coupon agree to submit irrevocably to the exclusive jurisdiction and venue of the courts located in the Province of British Columbia and governed by the applicable federal laws of Canada for any legal proceedings arising under these Terms of Use.
ADDITIONAL DISCLOSURES
If either you or Mobile Coupon chooses not to enforce any part of these Terms of Use or fails to act on a breach or default, it does not mean that either party waives the right to enforce the same or similar provisions in the future. Section titles within these Terms are provided solely for convenience and carry no legal weight. If any provision within these Terms is found to be invalid by a court with proper authority, the remaining sections will still be fully enforceable and remain in effect.
Your agreement is with Mobile Coupon. Any correspondence should be directed to: Mobile Coupon.
These Terms of Use apply equally to Mobile Coupon, its affiliates, subsidiaries, and any third-party content providers or licensors, all of whom have the right to enforce the terms independently.
Mobile Coupon is not responsible for delays or failure to meet obligations under these Terms of Use due to events beyond its reasonable control, such as natural disasters, acts of terrorism, earthquakes, fires, floods, riots, or other similar force majeure circumstances.
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MOBILE COUPON VENDOR CODE OF CONDUCT
Effective Date: 1 June 2024
This Vendor Code of Conduct (the “Code”) sets out guidelines and requirements for all merchants, vendors, and suppliers (collectively, “Vendors”) that do business with Mobile Coupon. business or subsidiary (collectively, “Mobile Coupon” or “we”).
We expect our Vendors (including their employees, agents, subcontractors, and affiliates) to comply with the Code in conducting business with or on behalf of Mobile Coupon, even when the Code exceeds the requirements of applicable law. Violations of the Code can result in severe consequences for Mobile Coupon and/or its Vendors. Accordingly, Mobile Coupon will take appropriate action to ensure compliance with the Code, up to and including termination of business with the Vendor.
ANTI-BRIBERY & CORRUPTION
Books, Records, and Business Integrity. Mobile Coupon prohibits corruption, extortion, and embezzlement in any form. For this reason, Vendors must ensure that their accounting and financial records related to their business with Mobile Coupon comply with applicable laws and meet applicable standards of accuracy and completeness. Mobile Coupon also expects Vendors to provide honest and accurate invoices. Invoices should be itemized, quote the Purchase Order (“PO”) number (if applicable), be supported by appropriate documentation, and comply with all other requirements as set out in the relevant contract(s). Invoices may not be split to circumvent approval requirements. Mobile will not do business with a Vendor unless there is a signed contract with Mobile Coupon and an approved PO (if required) on file.
Fraud Prevention and Transparent Dealings: Mobilecoupon.ca requires honest and fair business practices from its vendors. Vendors must not engage in fraud, deception, misrepresentation, or any other unethical practices in their dealings. All financial records, bills, and invoices related to transactions on Mobilecoupon.ca must be accurate and transparent, reflecting the actual goods or services provided. Falsifying records or concealing the true nature of payments is strictly prohibited. For example, vendors may not disguise improper payments or kickbacks as legitimate expenses or fees on invoices. Maintaining transparent books and records is not only a best practice but also a legal requirement – Canadian law even criminalizes the falsification of books and records to hide bribery. Vendors should foster a culture of integrity and fair dealing, and are encouraged to have their own anti-corruption policies (such as whistleblower reporting mechanisms and employee training) to proactively prevent bribery, corruption, and fraud.
Business Courtesies. Vendors must avoid offering gifts, meals, entertainment, or travel (collectively “Business Courtesies”) that might improperly influence, or appear to influence, Mobile Coupon employees or agents, or that might embarrass Mobile Coupon or the Vendor. Vendors should never feel obligated to provide Business Courtesies to any Mobile Coupon employee or agent, even if the Business Courtesies have only nominal value. If a Vendor wishes to provide Business Courtesies to a Mobile Coupon employee or agent, the Business Courtesies must comply with applicable laws and the following guidelines:
Gifts
Meals, Entertainment and Travel
Facilitating Payments. Vendors must not offer or make facilitating payments (also known as “expediting” or “grease” payments) to speed up or secure the performance of a routine government action (e.g., customs clearance) on behalf of Mobile Coupon. Mobile Coupon’s Anti-Corruption Policy prohibits facilitating payments and many countries treat them as illegal bribes. This requirement applies to all business conducted on Mobile Coupon’s behalf, regardless of any contrary local customs.
ANTI-COUNTERFEITING & INTELLECTUAL PROPERTY PROTECTION
Anti-Counterfeiting. Mobile Coupon strives to ensure that all of its products are of the highest quality and reliability and expects Vendors to notify us immediately if they believe or have a reason to believe that they have provided Mobile Coupon or Mobile Coupon’s customers with counterfeit, illegally diverted, or stolen products, parts, or materials. The sale of counterfeit products on Mobile Coupon’s platform is strictly prohibited. It is each Vendor's responsibility to source and sell only authentic products. Vendors must also respond to requests for information regarding the source of any products, parts, or materials.
Intellectual Property Protection. Vendors must respect intellectual property rights, including Mobile Coupon’s intellectual property rights and the intellectual property rights of others, at all times. Respecting the intellectual property rights of Mobile Coupon and others includes, but is not limited to, obtaining proper authorization and licensing agreements before using any intellectual property, refusing to misuse others’ intellectual property, including patents, trademarks, copyrights, and trade secrets, and complying with all applicable laws as they relate to Vendor products and listings. Any transfer of technology and know-how should be carried out in a manner that complies with all applicable laws and protects intellectual property rights.
Pricing Integrity and No False Promotions: Vendors must uphold the highest integrity when it comes to pricing and discount claims. Any price or discount advertised on Mobilecoupon.ca must be genuine and not misleading. “Original” or “regular” prices should be the actual prevailing prices at which the product or service has been recently offered to the public, in line with Canadian regulations on ordinary selling price claims. Vendors may not artificially inflate a regular price just to make a discount appear larger. All discounts or “percent off” claims should be calculated truthfully based on real baseline prices. Likewise, bait-and-switch tactics are forbidden – a vendor must not advertise a deal with no intention of honoring it or with the plan to push customers toward a different product or price. Canadian law explicitly prohibits deceptive marketing practices such as bait-and-switch offers and false sale claims, and Mobilecoupon.ca holds its vendors to those legal standards. Vendors should also avoid false urgency or false limited-quantity claims; any statements like “limited time offer” or “only X left in stock” must be accurate if used. All fees, surcharges, or extra conditions relevant to the deal must be disclosed up front to customers. In short, promotions must be fair and transparent: consumers should receive exactly what is promised in the coupon without surprise conditions or hidden costs. By adhering to truth-in-advertising laws and guidelines, vendors build trust with customers and protect the integrity of Mobile Coupon’s marketplace.
CONFIDENTIALITY & DATA PRIVACY
Confidentiality and Protection of Information. Mobile Coupon is committed to protecting its own confidential information and the confidential information of its business partners, Vendors, customers, employees, and candidates for employment. Mobile Coupon requires Vendors to comply with all applicable laws and regulations governing confidential and proprietary information and to take all necessary measures to safeguard all such information that they receive from Mobile Coupon and/or about Mobile Coupon’s business partners, Vendors, customers, employees, and candidates for employment.
Data Protection and Privacy. Mobile Coupon respects everyone’s right to the protection of their personal data, as this term is defined in the countries in which Mobile Coupon operates, and everyone’s right to integrity in connection with the processing of personal data. Mobile Coupon requires Vendors to comply with all applicable privacy and information security laws and associated regulatory requirements, such as the General Data Protection Regulation (“GDPR”), as well as with Mobile Coupon’s information security and privacy policies and any specific measures set out in Mobile Coupon’s contracts with Vendors. Vendors must create, retain, and dispose of business records in accordance with all applicable legal and regulatory requirements. Additionally, Vendors must comply with Mobile Coupon’s requests concerning personal data and/or business records and provide assistance to Mobile Coupon when requested in accordance with their contracts with Mobile Coupon.
CONFLICTS OF INTEREST
Vendors must avoid any actual or potential conflicts of interest caused by either business or personal relationships with Mobile Coupon customers, other Vendors, Mobile Coupon competitors or potential competitors, or Mobile Coupon employees. Any actual or potential conflict of interest, and any connection to, or affiliation with, a Mobile Coupon employee or the employee’s family member, a member of their household, or someone with whom the employee has a significant personal relationship, must be disclosed to the Compliance Team at info@mobilecoupon.ca
FAIR BUSINESS, ADVERTISING, CONSUMER PROTECTION & COMPETITION LAWS
Vendors are expected to understand and comply with all applicable fair business, advertising, consumer protection and competition laws, including fair trading and antitrust laws.
Vendors must not exploit emergency situations, such as healthcare crises, natural disasters, or other catastrophes, by charging excessively high prices for products or services sold on Mobile Coupon or by making false claims regarding such products or services.
Vendors must also treat Mobile Coupon customers honestly, fairly, and appropriately, as well as in a manner that complies with all applicable civil and criminal laws and consumer practices. Customers have the right to be safe and secure at all times while interacting with Vendors, and Mobile Coupon expects that Vendors address legitimate customer concerns quickly and appropriately.
Deal and offer descriptions, as well as categorization information, must be accurate. Vendor listings should never lead a customer to believe something that is not true. Vendors represent to Mobile Coupon that all product and service information in their listings is accurate and Vendors assume responsibility for updating these descriptions to ensure the included information is accurate.
Vendors offering products or services for sale on any of Mobile Coupon’s channels must: (a) accurately describe the products or services being sold; (b) only advertise products or services that are available, in stock and which merchants are capable of fulfilling; (c) abide by all shipping representations and timeframes; (d) ensure that the products and services are of reasonable quality, and free from defects in workmanship, materials and design; (e) ensure that their products are genuine and bona fide; and (f) ensure that their products and services otherwise comply with all applicable laws. If any of the above criteria cannot be met, Mobile Coupon may, at its discretion, remove the deal or offering from the Mobile Coupon platform or modify the deal or offering as appropriate. Vendors must promptly respond to all customer complaints, inquiries, and refund or replacement requests directed to their attention.
Any attempt to misrepresent deals or offer descriptions or categorization information, or to manipulate customer reviews - including by directly or indirectly contributing false, misleading or inauthentic content - is strictly prohibited on Mobile Coupon. Such misconduct may also violate various countries’ laws, such as the Federal Trade Commission Act or the EU Unfair Commercial Practices Directive, and can lead to legal action and civil and criminal penalties.
Vendors offering products or services on Mobile Coupon’s channels further represent and warrant to Mobile Coupon that any vendor-provided reference price for the vendor’s goods or services is the actual, regular value of the listed goods or services and is an accurate representation of the price at which the Vendor, or a comparable seller, has offered the good or service, or a comparable good or service to the public on a regular basis for a reasonably substantial period of time preceding the vendor’s offer on Mobile Coupon. Vendors may not inflate or increase reference prices, or otherwise manipulate pricing or values in any way that is unfair, deceptive, misleading, and/or outside the ordinary course of business. Vendors bear full responsibility for ensuring that their reference prices remain current and are updated whenever necessary.
Any suspicions of listing inaccuracies or customer review manipulation should be reported to the Compliance Team via info@mobilecoupon.ca.
LABOR & HUMAN RIGHTS
Armed Conflicts. Vendors must take reasonable steps to ensure the materials used in the products and services they offer to Mobile Coupon or to Mobile Coupon customers do not originate from sources that directly or indirectly benefit armed groups or criminal syndicates that perpetrate human rights abuses. Notable examples include, without limitation, Blood Diamonds regulated by the Kimberley Process and the various Conflict Minerals (e.g., tin, tungsten, tantalum, and gold) monitored by the Canadian Securities and Exchange Commission.
Child Labor. Mobile Coupon strictly prohibits the use of child labor. In conducting business with or on behalf of Mobile Coupon, Vendors must never employ a person younger than age 15 or otherwise interfere with a child’s education by employing a child in violation of a country’s compulsory education laws. Additionally, Vendors must never knowingly source or import products for Mobile Coupon or for Mobile Coupon customers from third parties known to employ child labor. All Vendors are responsible for monitoring their global supply chains to ensure compliance with applicable child labor laws.
Coerced Labor and Human Trafficking. Vendors must never engage in any form of coerced labor, such as slave labor, prison labor, indentured labor, bonded labor, and any other form of involuntary servitude, in conducting business with or on behalf of Mobile Coupon. Vendors must never traffic or otherwise exploit employees by means of threat, force, coercion, abduction, or fraud. Additionally, Vendors must never knowingly source or import products for Mobile Coupon or for Mobile Coupon customers from third parties known to employ coerced labor or engage in human trafficking or sex trafficking. All Vendors are responsible for monitoring their global supply chains to ensure compliance with applicable coerced labor and human trafficking laws.
Diversity and Inclusion. Mobile Coupon believes that diversity and inclusion is a social and economic imperative and looks to its Vendors to share this commitment in their operations and business partnerships. Mobile Coupon encourages collaboration and inclusiveness, including with respect to its employees, customers, and Vendors, because the best solutions are often those that draw on diverse ideas and perspectives. To that end, Mobile Coupon seeks to engage with Vendors who perform at high levels and add a diverse perspective, including Vendors that are diverse in terms of their ownership structure (e.g., women-owned, locally-owned), scale (e.g., small or medium-size), and the nature of the enterprise (e.g., social enterprise). We expect Vendors to identify, adopt, and integrate diversity and inclusion and equal opportunity practices into their own business processes and to compete on a fair and equal basis for business.
Equal Opportunity. As an equal opportunity employer, Mobile Coupon provides equal employment opportunity to all employees and applicants, without regard to age, race, color, national origin, physical or mental disability, gender, religion, sexual orientation, gender identity, gender expression, marital or veteran status, condition of pregnancy, parental status, political convictions, genetic information, or any other legally protected characteristic. We also accommodate disabilities and religious practices as required by law. We expect our Vendors to adopt and implement similar policies or practices and refrain from discrimination in conducting business with or on behalf of Mobile Coupon.
Harassment and Abuse. Vendors must treat their employees who conduct business with or on behalf of Mobile Coupon, as well as Mobile Coupon customers and employees, with respect and dignity and may not subject them to any physical, sexual, psychological, or verbal harassment or abuse.
Health and Safety. Vendors must provide a safe and healthy work environment to prevent accidents or injuries arising out of, linked with, or occurring in the course of conducting business for Mobile Coupon or as a result of the operation of Vendor’s facilities, where work is being conducted for or on behalf of Mobile Coupon. Vendors shall provide their employees who conduct business for or on behalf of Mobile Coupon with the tools, equipment, and materials necessary to conduct their work safely, and shall not require their employees to compensate the Vendor for the same, unless otherwise allowed by applicable law.
Sexual Harassment and Misconduct. Vendors must not engage in sexual harassment or sexual misconduct of any kind with respect to their employees who conduct business with or on behalf of Mobile Coupon or Mobile Coupon customers. Sexual harassment includes unwelcome sexual advances, requests for sexual favors, and other verbal or physical harassment of a sexual nature. Sexual misconduct encompasses sexual and gender-based harassment, as well as other conduct such as sexual assault. The term sexual assault refers to sexual contact or behavior, often physical, that occurs without the consent of the victim. Individuals who are sleeping, under the influence of drugs or alcohol, cognitively impaired, under the care or control of a Vendor such as during a procedure or treatment, or otherwise incapacitated are not able to provide consent.
Wage and Benefits. Vendors must pay their employees who conduct business for or on behalf of Mobile Coupon in a timely manner and provide compensation (including overtime pay and benefits) that satisfies applicable laws. Under no circumstances may Vendors delay or withhold wages as disciplinary measures, as compensation for securing employment, or for any other purpose that is not authorized by applicable law.
Work Authorization. Vendors may not knowingly employ persons who are not authorized to work, as determined by applicable law, in conducting business with Mobile Coupon or on Mobile Coupon’s behalf. If Vendors engage foreign or migrant persons to conduct business with or on behalf of Mobile Coupon, Vendors must comply with the immigration and labor laws of the country where such persons are employed. Vendors must not require their employees to surrender government-issued identification, passports, or work permits as a condition of employment, and may only hold such documents temporarily for the purpose of completing legitimate administrative and immigration processing.
REGULATORY AUTHORITIES & LAW ENFORCEMENT
Vendors must reasonably cooperate with regulatory authorities and law enforcement, including with respect to inquiries, audits, reviews, or investigations related to the business being conducted with Mobile Coupon or on Mobile Coupon’s behalf. Vendors must inform Mobile Coupon of any such inquiries prior to responding to regulatory authorities or law enforcement, unless doing so would violate applicable law. In addition, Vendors must inform Mobile Coupon when a police report or formal complaint has been filed or raised regarding a Vendor’s action or inaction, the conduct of other customers, or the conduct of any of the Vendor’s employees, agents, subcontractors, or affiliates by either a Mobile Coupon customer or by a non-Mobile Coupon customer if a Mobile Coupon customer could be affected.
Vendors are also expected to cooperate with any internal investigation conducted by Mobile Coupon into a complaint or concern raised regarding a Vendor’s conduct.
REPORTING VIOLATIONS
Anyone that has knowledge of a potential or actual violation of the Code should make a report to the Compliance Team via info@mobilecoupon.ca.
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Mobile Coupon Cookies Policy
What is this Cookies Policy?
A Cookies Policy outlines how Mobile Coupon and authorized third parties use cookies to collect information about you when you visit the Mobile Coupon website or use its services. This policy explains the use of cookies and similar technologies whenever you interact with the Site or its services. By continuing to browse or use the Mobile Coupon Site or Services, you agree to the terms outlined in this Cookies Policy.
Please note that this Cookies Policy forms part of our Privacy Statement, and both should be read together. The Privacy Statement explains how we handle the information we collect, including personal data. Make sure to review both documents.
What are cookies?
Cookies are small text files or bits of code that serve as unique identifiers. These are stored either in your browser or on your device and send information back to the server that issued them. When we refer to cookies, we include related technologies such as web beacons, pixels, clear gifs, and similar tools. First-party cookies are those placed by Mobile Coupon, while third-party cookies are set by entities other than Mobile Coupon.
How are cookies used?
Cookies help improve the way websites and apps function by providing insights into their performance and enhancing user experiences across online and mobile platforms. They enable the organization setting the cookie to analyze how a site or app operates, remember user settings, identify whether a device (and likely its user) has visited before, and deliver tailored advertisements. While this data may be collected across different browsers or devices, the cookie used for interest-based ads does not contain or link to personally identifiable information.
What types of cookies does the Site use?
Our website mainly uses the following four categories of cookies:
Advertising Cookies
We use both our own cookies and those from third parties to show you interest-based ads on other websites and apps. These cookies help us—and external ad servers—understand your preferences based on how you interact with our Site, enabling us to display ads that are more relevant to you. For example, advertising cookies can track if you’ve clicked on specific content or ads, or whether you added items to your cart. For more information on how Mobile Coupon and others deliver targeted ads, please refer to our Privacy Statement.
Please note that how third parties collect and use your personal data is not covered by this Cookie Policy or our Privacy Statement. We recommend reviewing the privacy policies of those third parties to understand their data practices. Many ad networks, as well as some browsers and mobile devices, offer ways to opt out of third-party advertising.
How can I opt out of cookies?
You may be able to disable certain cookies by adjusting your browser settings or by opting out directly with the organization that manages the cookie. Refer to your browser’s settings for specific instructions.
Do emails contain cookies?
Yes, our emails include cookies that help track whether you’ve opened the message and clicked on any included links. These cookies are unique to each email and are not saved on your computer or mobile device.
Still have questions?
If you have any questions after reviewing this Cookies Policy, feel free to contact us at info@mobilecoupon.ca