Privacy Policy
Effective Date:December 1, 2024
This Privacy Notice outlines how Mobile Coupon, along with its affiliates and subsidiaries (“Mobile Coupon,” “we,” “us,” or “our”), collects, uses, and handles your personal information. It applies to anyone who interacts with our digital platforms, which include websites, mobile apps, touch-enabled technologies, social media pages, electronic services, and any other online features or services we own or control (together referred to as the “Service”).
By accessing or using the Service, you confirm that you have read and understood this Privacy Notice. If you do not agree with the way we collect or use your information as outlined here, please do not use the Service or share your personal data with us.
We reserve the right to update or change this Privacy Notice at any time. If we make significant updates, we will notify you in advance—either via email (to the address in your account) or through a notice on the Service. You can always check the "Effective Date" at the top to see when this Privacy Notice was last updated.
1. Types of Information We Collect
Mobile Coupon may collect various categories of personal information about you, including the following:
- Identifiers: This includes details like your name, mailing address, email address, phone number, social media usernames, or any other contact information you provide.
- Demographic Information: Such as your age, date of birth, and gender.
- Commercial Information: This involves data related to your lifestyle, preferences, and purchasing behaviors—such as the types of Mobile Coupon vouchers you’ve bought or redeemed, your order history, and interests. It may also include information gathered from your social media interactions, details about people who gave you Mobile Coupon vouchers or whom you gave them to, and information about referrals you made or received.
- Location Data: This includes general location information like your province, city, or neighborhood. If you consent, we may also collect precise location data through your mobile device’s GPS when accessing the Service.
- Financial Details: We may collect payment-related information necessary to complete purchases or manage your participation in our programs or services—this could include your card number, expiration date, and CVV code.
- Internet & Network Activity: We gather information about how you use the internet and our Service—such as your browsing history, search queries, and interactions with websites and ads. This may involve tracking technologies like cookies, pixel tags, or web beacons.
- Inferences About Preferences: Based on your interactions with us, we may analyze and predict your interests or likely preferences regarding products and services.
How Mobile Coupon Collects Information
We may gather your personal information from several sources, including the following:
- Directly from you: We collect the information you provide when using the Service—such as during purchases, registrations for products or services, or other interactions with us. This includes any details you voluntarily submit, as well as any optional information we request to improve your experience. We also gather content you share in posts, comments, or forum entries on the Service. If you contact us via email, we collect your email address and the full content of your message, including any files or data you attach.
- From your device: When you access the Service, we may collect data related to the device you're using, such as the hardware model, operating system and version, IP address, mobile network info, browser type, and how your device interacts with our Service. We also collect usage metrics like access times and preferred language. This data helps us understand usage patterns and improve the Service. We use tools like cookies, web beacons, and similar technologies to collect this information. To learn more, see our Cookies Policy. Please note, this Privacy Notice only covers how we use cookies—not how third parties may use them.
- Location data: We may gather both general location details (such as your city, province/state, or postal code based on your IP address) and more precise GPS-based location data—if you allow it on your mobile device. This location information may be used to personalize your experience, including showing you location-based advertisements. We may also share this data with our affiliates, agents, vendors, or advertisers. You can typically prevent collection of detailed location data by disabling location services on your device or browser (e.g., via iOS settings for the Mobile Coupon app).
- From social media and other third parties: We may also receive information about you or how you use the Service from third-party sources like analytics tools, advertising partners, and hosting providers. If you allow it, we may access your data from services like social media platforms. The type of information we receive depends on your privacy settings and the policies of those platforms, so you should review and adjust them accordingly. By using the Service through these platforms, you give Mobile Coupon permission to collect, store, and use this data in line with this Privacy Notice. Keep in mind that any data we receive from these third parties is also governed by their privacy policies.
How Mobile Coupon Uses Information
We may use the personal information we collect as outlined in this Privacy Notice to:
- Operate, support, and enhance the Service, along with any related programs, features, or functionalities;
- Deliver interest-based advertising, push notifications, and promotional communications or offers—some of which may be based on your precise location—on behalf of Mobile Coupon and our partners;
- Manage and complete orders, such as Mobile Coupon vouchers or other products and services, including monitoring redemption activity;
- Handle bookings and confirmations with our partner merchants;
- Process payment transactions;
- Determine your eligibility for particular offers, products, or services and assess the effectiveness of our advertising efforts;
- Address your inquiries and fulfill your service requests;
- Conduct analytics and gather insights through customer research;
- Share relevant updates or offers from Mobile Coupon and its partners—sometimes by combining your data with information from other sources;
- Send reminders, updates, alerts, technical notifications, support communications, administrative messages, and marketing information (including on behalf of partners);
- Manage promotions such as contests, surveys, sweepstakes, and events run by us or our business partners;
- Oversee daily business operations like Service administration, forum moderation, fraud protection, analytics, and legal compliance;
- Enable you to apply for positions, post videos, or subscribe to offers from merchants, partners, or other third parties;
- Confirm and validate any privacy-related requests you make;
- Supplement your information to better understand your preferences and interests;
- Use your information in our Card Linked Deals program, provided you have opted into participation;
- And use your data with your consent or as allowed or required by applicable laws.
Mobile Coupon may use your location data, including exact geolocation, to present offers, services, or products that are relevant to your location, as described in Section 2.
If you make a purchase without creating a password, your email address will be linked to a secure account we generate automatically. Should you later choose to set a password, you’ll be able to view all past purchases associated with that email.
If you use the Service to share information about a product or service with someone else, we may collect and use the personal details of that recipient (as provided by you) to contact them.
4. When and Why Mobile Coupon Discloses Information
We may share your personal information under the following circumstances:
- Legal Compliance: To meet legal requirements, such as responding to government requests, court orders, or supporting audits, compliance checks, or corporate governance needs.
- Legal Proceedings: In response to subpoenas or similar legal actions, including sharing information with law enforcement agencies, regulatory bodies, and courts in the U.S. or other countries where we operate.
- Service Providers: With third-party vendors who assist us with tasks like storing data, processing orders, sending emails, or managing content. These vendors are obligated to maintain confidentiality and use your data only on our behalf and under our instructions, in line with this Privacy Notice.
- Merchants: With business partners or merchants to deliver services you request, such as fulfilling orders or confirming bookings. They may also use this information to determine if you are an existing customer, which Mobile Coupon may use for analyzing purchasing behavior or tailoring marketing.
- Business Transfers: If Mobile Coupon undergoes a merger, acquisition, reorganization, bankruptcy, or partial/full sale of assets, your information may be transferred as part of that transition (see Section 10).
- Protection and Fraud Prevention: To prevent fraud or criminal acts, and to protect Mobile Coupon’s rights, users, and business partners, including when involved in legal matters.
- Affiliates and Subsidiaries: Shared with related companies who will only use the data as described in this Privacy Notice.
- Anonymized or Aggregated Data: If the information no longer personally identifies you, we may share it freely.
- With Your Consent: In any situation where you give us explicit permission.
Categories of Third Parties We May Share Information With:
- Mobile Coupon affiliated entities
- Participating merchants
- Co-marketing partners
- Distributors and resellers
- Advertising networks
- Payment processors
- Internet service providers
- Data analytics companies
- Operating systems/platforms
- Social media platforms
- Government agencies or law enforcement
- Fraud detection/prevention services
- Delivery and logistics partners
- Other authorized service providers
Types of Personal Information We Have Disclosed for Business Purposes (in the 12 Months Before This Notice's Effective Date):
- Identifiers (e.g., name, email)
- Demographic details (e.g., age, gender)
- Commercial data (e.g., purchase history)
- Location data
- Financial information (e.g., payment details)
- Online activity (e.g., browsing behavior)
- Inferred data (e.g., preferences or interests)
Types of Information Shared for Value Exchange or Insights (in the 12 Months Before the Effective Date):
We may also share the following categories of information in return for services, insights, or other benefits:
- Identifiers
- Demographics
- Commercial information
- Location details
- Financial data
- Internet and network activity
- Inferences about your preferences or traits
5. Security of Personal Information
Mobile Coupon has established an information security program that includes administrative, technical, and physical safeguards intended to reasonably protect personal information. For instance, we use industry-standard encryption to help secure financial account details. However, it’s important to note that no online transmission or electronic storage method is entirely foolproof. If you have any concerns or questions about security on our site, please reach out to us at info@mobilecoupon.ca.
6. Retention of Personal Data
We will store your personal information for as long as your account is active or as long as it’s required to deliver our services. After you close your account, we may still retain your information for a certain period to continue business operations, keep transaction records for financial or fraud-related purposes until they are no longer needed, and to meet legal requirements, resolve any disputes, and enforce our agreements.
Your Rights Regarding Personal Information
You are entitled to specific rights regarding your personal data:
- Access and Disclosure: You can request details about the categories and specific pieces of personal information we've collected about you in the past 12 months, including where it came from, why we collected it, and who we shared it with. You may also ask whether we've sold or disclosed your data for business purposes.
- Update: You have the right to correct or update your personal information.
- Data Portability: You may request a copy of your personal data in a portable format.
- Deletion: You can ask Mobile Coupon to delete your personal data, although certain legal exceptions may apply.
- Opt-Out: You may opt out of specific types of information sharing that involve valuable consideration by using our “Do Not Sell or Share My Personal Information” feature.
- Non-Discrimination: You will not be treated unfairly for exercising any of your rights. However, we may offer different services or pricing that reflect the value of your data where permitted by law.
If you feel that Mobile Coupon has not acted on your request within the timeframe required by law, you have the right to file an appeal by emailing the Data Protection Officer at info@mobilecoupon.ca. Make sure to include "Privacy Appeal" in the subject line of your email. You will receive a response within the legally mandated time.
Additionally, you have the option to update or delete your financial account details and to deactivate your Mobile Coupon account.
Your Choices
We believe your experience improves when it's tailored to your preferences, but you always have control over how much information you share with Mobile Coupon and what communications you receive from us. Specifically:
- Marketing Emails: You can opt out of receiving promotional emails by following the unsubscribe link in those emails or by adjusting your email settings in your account. However, even if you opt out of marketing messages, we may still send you non-promotional messages related to your account or transactions. You can change your preferences anytime.
- Cookies and Tracking Technologies: You can control how your browser handles cookies by modifying its privacy and security settings. Since settings vary by browser, consult your browser’s help section for more details.
- Do Not Track: At this time, we do not modify our data practices based on Do Not Track signals.
- Interest-Based Ads: We use your internet usage data and device information to show you interest-based ads on other websites and apps.
- Mobile Device Settings: You can control how your mobile device and browser share data with Mobile Coupon, including how cookies are handled, by adjusting your device’s privacy settings. Check your device manufacturer or service provider's guidance for help.
- Location Information: When you first use the Service, we may ask for permission to access your exact location. You can deny or limit this access, which may restrict some app features. You can update your location-sharing settings anytime through your device.
- Partner Emails: To stop receiving promotional emails from Mobile Coupon’s partners, follow the unsubscribe instructions found in their messages.
Social Community Areas
The Service may include or link to public forums—such as blogs, discussion boards, product and merchant reviews, or media submissions—where you can interact with others and share content. Before participating in these areas, please review our Terms of Use. Anything you post may be visible to anyone online, and any personal details you include could be read, collected, or used by others. For your privacy and safety, we strongly advise against sharing personal information in these public sections.
Privacy Practices of Third Parties
This Privacy Notice applies solely to how Mobile Coupon collects and uses information through your use of the Service. Other websites that you may access via links on the Service, including co-branded sites, may have their own privacy notices and practices regarding the collection, use, and sharing of personal information. Likewise, our business partners may maintain separate privacy notices. We recommend reviewing the privacy policies of these third parties before sharing your information or participating in their promotions or offers.
Business Transfers and Corporate Changes
Mobile Coupon retains the right to share, transfer, or grant access to any information associated with the Service, including your personal data:
- to any new owner, joint owner, or operator of the Service or any related part of its operations; or
- as part of a business merger, acquisition, restructuring, sale of assets or stock, or any other type of corporate transition, including during any due diligence phase of such transactions.
Children’s Privacy
The Service is intended for a general audience and is not designed for children under 16 years old. Mobile Coupon does not knowingly sell information belonging to minors under the age of 16.
By using Mobile Coupon, you confirm that you are at least 18 years old and understand that you must be at least 18 to create an account or purchase any products or services offered through the platform.
Contact Us
If you have any questions or feedback regarding our privacy practices or this Privacy Notice, feel free to get in touch with us. You can contact us by email at info@mobilecoupon.ca or send us a letter by mail at the address below.
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Mobile Coupon.
Attention: Project Director
15694 112 Ave
Surrey BC V4N 1A6
Canada
Privacy Rights
If you reside in Canada, you may have the right to be provided with access to personal information that we have collected about you and written information about our policies and practices. E-mail us at info@mobilecoupon.ca with questions.
Mobile Coupon utilizes various valid data transfer mechanisms for personal information at its sole discretion in accordance with applicable data protection and privacy laws. We will continue to monitor and assess the appropriateness of other valid data transfer mechanisms as they become available.
Mobile Coupon may offer discounts, rewards and other offers and benefits to you if you sign up to email and SMS promotional campaigns or other programs. When you sign up for one of these programs, we typically ask you to provide your name and contact information (such as email address and/or telephone number). Because our programs involve the collection of personal information as well as the offering of various benefits, they might be interpreted as providing a “financial incentive” under California law. To the extent that we derive value from the collection of your personal information, that value is directly related to the value to us of the opportunity to promote products and services to you as well as the value of the benefits that you obtain. You may withdraw from participating in a program at any time by contacting us using the designated method described in the terms and conditions that apply to the program, or by contacting us at info@mobilecoupon.ca